Finova has confirmed the promotion of Richard Marsh to chief customer officer (CCO).
This appointment follows a sequence of latest management adjustments for the mortgage and financial savings software program supplier, together with the appointment of Rowan Clayton as chief product officer, Hamza Behzad as enterprise growth director and Sebastien Mrotzek as operations director.
Marsh was beforehand chief working officer. In his new function as CCO, he has been requested to assist reshape the construction of the enterprise to give attention to enhancing customer outcomes, enhancing operational effectivity, and guaranteeing Finova’s options proceed to evolve with the wants of the business.
Commenting on his appointment Marsh mentioned: “Finova is in a powerful place to help lenders and brokers with revolutionary expertise, and I’m wanting ahead to main this subsequent chapter of progress and customer excellence.”
