Before a lot of the public understood phrases like “synthetic intelligence” and “information science” Onity Group’s Jack Cavanagh was exploring how the basics behind their improvement may apply to mortgage origination and servicing.
The development from machine studying to the massive language fashions and generative AI we all know at this time might be seen as a continuum, and he has used his data to assist firms like Morgan Stanley and Caliber Home Loans develop methods all through his profession. Today, he continues that work at Onity, the place he serves as head of monetary planning and information science.
With synthetic intelligence enhancing at a fast clip and turning into more and more important to enterprise, Cavanagh just lately spoke with National Mortgage News to share ideas starting from latest improvement in information science and its impact on mortgage workflows to shopper AI hesitation.
The interview has been edited for size and readability.
