Illustration by Dan Murrell
My alarm goes off at…
…6am. That’s earlier than the children — who’re 13 and 9, each women — stand up, so I’ve a cup of tea, take my cockapoo, Ralph, for a stroll and get the children’ issues prepared for varsity.
Then I get myself and them prepared, see the eldest off on her faculty bus, and take my youngest to highschool or breakfast membership. I am going into work, or go online if it’s a day at residence.
My typical day entails…
…no two days are the identical as a result of my function is so diversified.
However, if it’s an workplace day I head into Yorkshire Drive — our Bradford head workplace — and meet up with my team earlier than the day begins.
Our common sense lending strategy showcases what ‘good’ appears to be like prefer to the trade
My day is then full of interactions with brokers, wanting at how we will enhance processes and add worth, and listening to calls. I additionally oversee my team wanting at the earlier day’s mortgage declines to see if there’s something extra we may do to assist. If there’s, we attain out to the dealer.
I spend time serving to my team to develop their abilities — there’s nothing I like higher than to see somebody progress. I often go into the workplace round thrice every week, and guarantee I’m sitting in the coronary heart of my team.
Finally, I spend time overseeing the retail dealer programme, working with the intermediary help managers (who additionally work in branches) to help our brokers.
I wished to work in the finance trade as a result of…
…I fell into the trade, actually — beginning my profession in a Halifax department on the counter and dealing my manner up by way of a quantity of management roles.
Working for a versatile employer means with the ability to do a extremely good job and having the potential to have an incredible work/life steadiness
The positions which have resonated with me have been the place I’ve been in a position so as to add the most worth.
I additionally love serving to prospects. Getting a mortgage is such an enormous half of somebody’s life and it’s very particular to have the ability to assist that occur.
A false impression about my function is…
…I’m nonetheless studying about my function however it’s perceived that my team simply reply questions. There is a lot extra to their function than that.
I oversee my team when wanting at the earlier day’s mortgage declines to see if there’s something extra we may do to assist
They have an actual ardour, their information is wonderful they usually go over and above each single day, working with brokers to do all the things they will to assist their buyer to purchase their dream residence.
A perk of the job is…
…the ethos of Accord Mortgages, with its common sense lending strategy, makes working for the model extraordinarily fulfilling.
Working for a versatile employer additionally means with the ability to do a extremely good job and having the potential to have an incredible work/life steadiness at the identical time. This is de facto vital in order that I can spend high quality time with my youngsters.
One factor I might change about the mortgage trade is…
…I imagine that Accord’s common sense lending strategy showcases what ‘good’ appears to be like prefer to the trade.
I spend time serving to my team to develop their abilities
I want to see extra of this mentality throughout the sector. Today’s world is more and more advanced and individuals are discovering it more durable and more durable to get onto, or transfer up, the property ladder. As an trade, it’s our accountability to assist them.
My favorite work reminiscence is…
…from one of my roles on the counter, early in my profession.
I helped a loyal buyer to get higher rates of interest from her financial savings accounts. A small factor, however a number of weeks later she got here in with a field of candies to thank me. It confirmed how a lot it meant to her — and I’ll always remember it.
To unwind after work, I…
…have began working! This has even included a number of 10K races, and is one thing that I like to do to clear my head.
The positions which have resonated with me have been the place I’ve been in a position so as to add the most worth
I additionally take each alternative to maintain match. This can embrace utilizing a private coach from time to time in my lunchbreak!
This article featured in the June 2025 version of Mortgage Strategy.
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