Vida has launched an AI-driven chatbot, which the specialist lender will “remodel how brokers entry lending criteria and product data”.
The enterprise says its Mobi — quick for Mortgage Bot Intelligence — supplies “immediate, useful solutions to brokers’ most typical questions” 24 hours a day, seven days every week.
Vida chief working officer Tommy Wight says: “In a fast-paced market, time is every little thing. Mobi is right here to provide brokers the readability they want, precisely once they want it. It’s a serious step ahead in our dedication to delivering a seamless, tech-enabled expertise for our middleman companions.
“We’ve designed Mobi to be the primary port of name for brokers, dealing with on a regular basis queries in order that calls and emails will be reserved for extra advanced instances that require a human contact.”
