Barclays has revamped its residential mortgage applications for brokers, with a “easier and sooner” system that takes quarter-hour to finish.
The financial institution says the brand new course of is a “extra intuitive, streamlined software journey the place info flows seamlessly, that means no rekeying, much less friction and a considerably diminished admin requirement”.
It provides that dealer software occasions have been diminished by as much as two-thirds, “with early adopters finishing instances in simply quarter-hour, on common”.
The upgraded system additionally arms brokers real-time updates, alerts, and “visibility over every stage, whether or not working solo or as a part of a crew”.
The lender says its improve centered on three areas:
Affordability calculator — redesigned with clearer, extra streamlined questions and a contemporary, easy-to-use interface
Application journey — rebuilt to be sooner and easier, with fewer questions and improved doc uploads, that includes drag-and-drop performance and an expanded 15MB file measurement restrict
Barclays head of intermediaries at Roland McCormack says: “Our new software system has been formed by intensive dealer suggestions and is designed to particularly tackle their wants, bringing wholesale enhancements in key areas.
“The launch of this method is a vital milestone in our broader transformation journey, having not too long ago undergone an organisational restructure to position better concentrate on supporting our middleman companions, and an indication of our long-term dedication to this very important group.”
