Finova has confirmed the promotion of Richard Marsh to chief customer officer (CCO).
This appointment follows a sequence of latest management modifications for the mortgage and financial savings software program supplier, together with the appointment of Rowan Clayton as chief product officer, Hamza Behzad as enterprise growth director and Sebastien Mrotzek as operations director.
Marsh was beforehand chief working officer. In his new function as CCO, he has been requested to assist reshape the construction of the enterprise to concentrate on enhancing customer outcomes, enhancing operational effectivity, and making certain Finova’s options proceed to evolve with the wants of the trade.
Commenting on his appointment Marsh stated: “Finova is in a robust place to help lenders and brokers with modern know-how, and I’m wanting ahead to main this subsequent chapter of development and customer excellence.”
